Skip to content. Accessibility info.

News Archives

Media Room

Public Service Announcement


(Thursday, March 6/2003)-- In its continuing effort to provide improved customer service to residents, Halifax Regional Municipality is introducing a new gateway telephone number for all municipal services.

Simply by dialing 490-4000, caller inquiries will be dealt with directly by HRM Call Centre agents, or in some cases, further directed to a contact person in a specific business unit for more detailed information.

Call Centre service is available 7:30 am to 10:00 pm, seven days a week.

NOTE: The following telephone numbers will be disconnected in mid-April 2003 and replaced with 490-4000 gateway line.
490-6600 (Transit general information line)
490-1998 (Organics recycling/old mini-bin stickers)
490-4141 (Tax information line)
490-5160 (Parking ticket information line)
490-5640 (By-law information)

If you live outside the local calling area in HRM, please dial our toll-free number 1-800-835-6428, or if you require the use of a TTY/TDD line, please dial (902) 490-6645.


John O'Brien
Corporate Communications Officer
(902) 490-6531

Above content last modified Thursday, November 02, 2023 at 11:40am.