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HRM Will Conduct a Comprehensive Citizen Survey


(Tuesday, December 29, 2009) - The Halifax Regional Municipality will be conducting a comprehensive Citizens Survey in the new year. Survey letters will be sent out from Mayor Peter Kelly informing a randomly selected sample of citizens in HRM that they have been chosen to participate in this important survey.

“I urge our citizens to share with us what they expect from their municipality, and express their opinion about the services we provide,” said Mayor Peter Kelly.

The survey will ask citizens a diverse range of questions about how they like to receive information from the municipality, and their thoughts on living in HRM. The survey will also provide citizens with the opportunity to comment on various topics such as recreation, leisure and culture, community infrastructure, and the environment.

Citizens’ responses will assist Regional Council in planning and allocating resources for the years ahead. In addition, the survey results will provide a valuable measure of the municipality’s performance in delivering services. The findings also serve to inform Council and staff of the areas where there is a need for improvement.

Thinkwell Research, an independent research company, has been selected to administer the survey. All individual responses will be sent directly to the company and kept confidential. The survey is scientifically reliable, with a margin of error of 2.4%, 19 times out of 20. Respondents will have the option of taking the survey online, over the telephone, or by requesting a paper copy. All surveys should be completed by January 31, 2010.

“This is an opportunity for citizens to have their voices heard, and to provide valuable feedback on issues that are important to them,” said Mayor Kelly. “What citizens tell us will help ensure HRM remains a great place in which to live, work, and play. Results of the survey will be made available to the public, and I encourage all who have been selected to complete the survey do so, as this feedback is of great value to HRM and all those who live here.”



Mayor Peter Kelly

Deborah Story
Corporate Communications
Halifax Regional Municipality
(902) 490-6787




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