News Release

2012 HRM Citizen Survey Underway

(January 10, 2012) - Halifax Regional Municipality (HRM) recently launched its 2012 Citizen Survey. The survey is conducted to gather feedback from residents, measure performance and help guide strategic policy and planning decisions.

Mayor Peter Kelly encouraged citizens to use this opportunity to share their opinions with members of Council and HRM staff.

“We are listening and we are eager to know what residents are thinking,” the Mayor said. “This survey is a valuable way for us to learn how satisfied people are with the services they are receiving and how we can improve on them, where necessary.”

Letters to 13,000 HRM residents were sent out. This randomly selected sample of residents, proportionally representative of households from districts across the municipality, was chosen using HRM’s civic addressing database.

The survey can be completed online, in written form, or over the telephone. It asks a diverse range of questions about quality of life, recreation, leisure, safety, community infrastructure and the environment.

The last HRM Citizen Survey was conducted in 2010. Results were used to assist Regional Council in planning and allocating resources for the years ahead.

Nova Insights, an independent local market research firm, was chosen to conduct the survey and collect and manage responses. Final survey results and assessments will be shared with all HRM residents.

For more information on the 2012 HRM Citizens Survey, visit www.halifax.ca/citizensurvey.

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Contact:

Mayor Peter Kelly
490-4010

Katherine VanBuskirk
HRM Public Affairs
490-6697
vanbusk@halifax.ca